Delivery, Returns and Repairs

Free Shipping

Free Express delivery is complimentary for all UK orders.
All packages are shipped via Royal Mail Special Delivery, are Guaranteed Before 1pm Next Working Day and Insured. 1 to 5 days dispatch time.

Repairs

We do understand that sometimes accidents do happen and because of this, we off a 24 months guarantee on any piece of jewellery purchased from Emily Burlington Ltd.

During this period we will replace, free of charge, any diamond or gemstone less than 0.03Ct, that has become dislodged.

We will also repair any damage caused by reasonable wear-and-tear.

Damage caused by a third party, be it accidentally or otherwise, will invalidate this guarantee and repairs will be chargeable (delivery changes may apply).

The replacement of diamonds or gemstones that are larger than 0.03Ct will be chargeable.

Any piece of jewellery purchased from Emily Burlington Ltd altered or repaired by outside jewellers invalidates all guarantees.

31 Days Returns

Try on your purchases in the comfort of your own home, if you need to send them back we will be happy to offer you an exchange or refund within 31 days of your purchase.

For any question, repair or servicing request, please email us at customer.services@emilyburlington.com or call us on 020 3535 6326

Address

Emily Burlington Ltd

PO Box 426
LOUGHTON
IG10 9HY
United Kingdom

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